Login and click “My Info”, then “My Account”.
To view your available class credits firstly check they have a “yes” under the column ‘Available for use’, then count the number of “unbooked” classes.
Login and click “My Info”, then “Profile”.
Click “edit” on the particular section you wish to update.
Login and click “My Info”, then “My Schedule ( Future Reservations )
Login and click “My Info”, then “My Visit History”
Members have a 14 day booking window, meaning you can only book 14 days ahead. If you wish to book further in advance or make a regular booking please contact member support.
You can attend any of our 5 sites throughout Hertfordshire. You can attend any of our class types, fitness and pilates, off peak and peak.
If you need to suspend your membership, please contact member support, they will send you a form to fill in. A suspension is intended for members who are unable to attend a class, due to holidays, injury or pregnancy. A membership can be suspended for between 4 and 11 weeks. You cannot suspend your account and attend classes.
Click on the underlined link in the upper right corner titled: “Forgot password?” The system will send an email containing your username and password to the email address that we have saved inside your account.